Privacy Policy
At FYND, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our cybersecurity services.
Introduction
This Privacy Policy explains how FYND collects, uses, and protects your personal information in connection with our cybersecurity services. We are committed to processing personal data in accordance with the UK GDPR and applicable data protection laws. All personal data is stored within the European Union.
Information We Collect
Personal Information: such as your name, email address, phone number, company details, and website URLs submitted for security scanning.
Technical Information: including IP addresses, browser type and version, device information, operating system, and usage data.
Security Data: results from scans, monitoring activities, and related reports.
Information you provide directly: when creating an account, requesting services, or contacting support.
Analytics and Tracking Technologies
We use Microsoft Clarity to collect information on how visitors interact with our website, including mouse movements, clicks, scrolling behaviour, and page performance. This helps us improve usability and functionality.
We use Google Analytics 4 (GA4) to gather aggregated data such as pages visited, time spent on site, device and browser details, and approximate geographic location. This data does not directly identify individuals.
Both services may use cookies or similar technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and you can manage cookies in your browser settings. More details are available in Google’s Privacy Policy (https://policies.google.com/privacy) and Microsoft Clarity’s Privacy Statement (https://privacy.microsoft.com/).
How We Use Your Information
To provide, operate, and maintain our cybersecurity services, including vulnerability scans and security reports.
To improve service performance, functionality, and security.
To communicate with you about your account, service updates, or support enquiries.
To comply with applicable legal obligations and protect our rights.
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share information only in limited cases: with your explicit consent, to comply with legal requirements, to prevent fraud or abuse, or with trusted service providers under strict confidentiality obligations.
Data Security
We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security testing.
Your Rights
You have the right to access, correct, or delete your personal information held by us.
You can request data portability and restrict or object to certain types of processing.
You can opt out of marketing communications at any time by following unsubscribe links or contacting us directly.
You can control analytics tracking by disabling cookies in your browser or using available opt-out tools.
To exercise your rights, please contact us using the details provided in our website footer or support channels.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. Updates will be posted on this page, and we encourage you to review it regularly.
Contact Information
If you have questions about this privacy policy, please contact us at:
Email: [email protected]